Privacy Policy
Effective Date: 08/12/2026
The Barrie Inn (“we,” “us,” “our,” or “The Barrie Inn”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thebarrieinn.com (the “Site”), or use our pet care services, including grooming, boarding, daycare, and training.
By using our Site or services, you agree to the terms of this Privacy Policy. If you do not agree with the terms outlined here, please do not use our Site.
1. Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide when you:
- Fill out a contact form or request an appointment
- Call, email, or message us directly
- Book grooming, boarding, daycare, or training services
- Sign up for a newsletter or promotional communications
- Complete a client agreement or intake form
- Leave a review or comment on our Site or social media pages
This information may include:
Your name, email address, phone number, and mailing address
- Your pet’s name, breed, age, medical history, behavioral notes, and vaccination records
- Emergency contact and veterinary contact information
- Payment information (processed securely through our payment provider — see Section 4)
- Any other information you choose to provide
Information We Collect Automatically
When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our Site
- Referring website or search engine
- General geographic location (based on IP address)
This information is typically collected through cookies and similar tracking technologies. See Section 5 for more details.
2. How We Use Your Information
We use the information we collect to:
- Schedule and manage appointments for grooming, boarding, daycare, and training
- Provide safe, appropriate, and personalized care for your pet
- Communicate with you about appointments, services, and your pet’s care
- Respond to inquiries, requests, and customer service needs
- Send promotional offers, newsletters, or updates (only if you have opted in)
- Process payments for services rendered
- Improve our Site, services, and customer experience
- Comply with legal obligations and protect the safety of pets and staff
- Maintain accurate business, medical, and appointment records
We do not sell your personal information to third parties.
3. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our business, such as payment processors, appointment scheduling software, and email marketing platforms. These providers are only given access to the information necessary to perform their services.
- Veterinary Emergencies: With a local veterinarian if your pet requires emergency medical attention while in our care.
- Legal Requirements: If required to do so by law, subpoena, or legal process, or to protect the rights, property, or safety of The Barrie Inn, our clients, staff, or the public.
- Business Transfers: In connection with a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction.
We do not share your personal information with third parties for their own independent marketing purposes without your consent.
4. Third-Party Links and Services
Our Site may contain links to third-party websites or services that we do not own or control, including:
- Life’s Abundance (for pet food ordering)
- Google Maps (for location and directions)
- Social media platforms (Facebook, Instagram, X/Twitter, YouTube)
- Payment processing providers
We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party website you visit.
5. Cookies and Tracking Technologies
Our Site may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze Site traffic, and understand how visitors use our Site.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect certain features or functionality of our Site.
We currently use the following third-party tracking tools:
Google Analytics — We use Google Analytics to help us understand how visitors interact with our Site, including which pages are viewed, how long visitors stay, and how they navigate through our content. Google Analytics collects information such as your IP address and browsing behavior on our Site through cookies. This data is used in aggregate form to improve our Site and services. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences through your browser settings. To learn more about how Google collects and processes data, visit Google’s Privacy Policy.
Meta Pixel (Facebook Pixel) — We use the Meta Pixel on our Site to measure the effectiveness of our advertising, understand the actions visitors take on our Site, and deliver more relevant ads to you on Facebook and Instagram. The Meta Pixel collects information about your visit, such as the pages you view and actions you take, and may be linked to your Facebook or Instagram account if you are logged in. You can manage how Meta uses this information, and adjust your ad preferences, through your Facebook Ad Settings or by learning more at Meta’s Privacy Policy.
If we begin using additional tracking or advertising tools in the future, we will update this Privacy Policy accordingly.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal and pet information for as long as necessary to provide our services, maintain accurate business and medical records, comply with legal obligations, and resolve disputes. If you would like your information removed from our records, please contact us directly (see Section 10).
8. Children's Privacy
Our Site and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
9. Your Privacy Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to legal and business record-keeping requirements
- Opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly
To exercise any of these rights, please contact us using the information in Section 10.
10. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact us:
The Barrie Inn 910 Railroad Ave Woodmere, NY 11598 Phone: (516) 569-1555
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised “Last Updated” date. We encourage you to review this Privacy Policy periodically.
This Privacy Policy describes our current data practices and is subject to change as described in Section 11. It does not create a contractual obligation beyond what is required by applicable law.
